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Josh Marbett, Custom Hearth President and Sara Brown, KCU Business Dev Officer

Custom Hearth Brings Warmth and Comfort to the Community with Support from Kitsap Credit Union

At Kitsap Credit Union, supporting local businesses means partnering with organizations that have deep roots in our community—and Custom Hearth is a perfect example.

Founded in 1979 during the Oil Embargo crisis, Custom Hearth was created to provide alternative heating solutions when people needed them most. More than four decades later, they continue to deliver warmth, comfort, and lifestyle solutions to families across the region.


Today, Custom Hearth offers a wide range of products including gas, wood, and pellet stoves, inserts, and fireplaces, as well as firepits, BBQs, infrared heaters, and outdoor living options. Their mission is clear: to be the region’s leading provider of warmth, lifestyle, and comfort. That mission comes to life through every interaction, with a focus on creating a welcoming experience for each customer.

What sets Custom Hearth apart is their commitment to transparency, honesty, and integrity. Their team is NFI Certified (National Fireplace Institute), ensuring customers receive expert guidance and quality service. “We want to earn everyone’s business,” shared Josh Marbett, President and General Manager. “You will always be greeted with a friendly face, a warm smile, and a desire to assist you with your fireplace needs.” That dedication has helped them build a strong reputation throughout the community.

Being part of the local community is something Joshua values deeply. Working alongside builders and homeowners, Custom Hearth plays a role in creating spaces where families can gather and feel comfortable. “It is an honor to work in and with the community,” Josh shared. “It’s really special to be part of the growing local area and provide comfort to families.”

Custom Hearth’s partnership with Kitsap Credit Union has helped support their continued success. After working with larger banks in the past, Custom Hearth found a different experience with KCU. “Our experience has been nothing short of fantastic,” Josh shared. “KCU has put our company’s needs first, helping us save on banking fees and providing accounts that work best for our business. They’ve truly earned our business. If you want a bank that is going to work for you—and not the other way around—see what KCU can do for you.”

Custom Hearth’s story is a testament to longevity, community commitment, and the value of strong partnerships. Kitsap Credit Union is proud to support businesses like Custom Hearth, helping them grow while continuing to serve and strengthen our local communities.

Start building your business vision today at kitsapcu.org/business.
May 11, 2026