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We Heard You: Convenience Where It Counts
At Kitsap Credit Union, we're always listening to our members. Based on feedback gathered through member surveys earlier this year, we heard three common concerns: finding convenient ATM access, avoiding ATM fees, and managing debit card access when you need help outside Contact Center hours.
The good news? KCU offers solutions designed to make banking more convenient, accessible, and stress-free. Here's a closer look at tools and services that can help you bank with confidence wherever life takes you.
Access Your Money Almost Anywhere
Have you ever found yourself searching for a KCU ATM while traveling or running errands outside your usual routine? You're not alone.
Many members aren't aware that KCU is part of the CO-OP ATM network, giving you access to more than 30,000 ATMs nationwide. That means your cash is never far away, whether you're close to home or traveling across the country.
Instead of limiting yourself to KCU-branded ATMs, you can take advantage of participating CO-OP network ATMs for convenient cash withdrawals and account access.
Why it matters:
Reduce ATM Fees with a Peak Account
Another concern we heard from members was the cost of using out-of-network ATMs.
If ATM fees have been a frustration, your checking account could make a difference.
With a Peak Account, members can enjoy ATM fee refunds up to $25/month when they meet the
Peak Account requirements, helping reduce the cost of accessing cash when a KCU or CO-OP ATM isn't available. This benefit provides added flexibility and peace of mind, especially when you're traveling or need cash quickly.
Peak Account benefits include:
Take Control of Your Card Anytime
What happens if you misplace your debit card after business hours? Many members immediately think they need to call the Contact Center for assistance.
However, Online and Mobile Banking offer self-service card management tools that put control directly in your hands.
Using Card Management features, you can temporarily block your card if it's misplaced, then turn access back on once it's found. This added flexibility allows you to take action immediately instead of waiting until Contact Center hours.
Benefits of self-service card management:
Banking Designed Around You
At KCU, we're committed to creating a banking experience that's convenient, flexible, and easy to navigate. Through the CO-OP ATM network, Peak Account ATM fee reimbursements, and self-service card management tools in Online and Mobile Banking, you have more ways to access your money and manage your accounts on your schedule.
Ready to Learn More?
Insured by NCUA.
The good news? KCU offers solutions designed to make banking more convenient, accessible, and stress-free. Here's a closer look at tools and services that can help you bank with confidence wherever life takes you.
Access Your Money Almost Anywhere
Have you ever found yourself searching for a KCU ATM while traveling or running errands outside your usual routine? You're not alone.
Many members aren't aware that KCU is part of the CO-OP ATM network, giving you access to more than 30,000 ATMs nationwide. That means your cash is never far away, whether you're close to home or traveling across the country.
Instead of limiting yourself to KCU-branded ATMs, you can take advantage of participating CO-OP network ATMs for convenient cash withdrawals and account access.
Why it matters:
- Access cash when and where you need it
- Find ATMs beyond KCU branch locations
- Enjoy greater convenience while traveling or on the go
- Feel confident knowing KCU is with you wherever you are
Reduce ATM Fees with a Peak Account
Another concern we heard from members was the cost of using out-of-network ATMs.
If ATM fees have been a frustration, your checking account could make a difference.
With a Peak Account, members can enjoy ATM fee refunds up to $25/month when they meet the
Peak Account requirements, helping reduce the cost of accessing cash when a KCU or CO-OP ATM isn't available. This benefit provides added flexibility and peace of mind, especially when you're traveling or need cash quickly.
Peak Account benefits include:
- ATM fee refunds that help offset fees charged by other ATM operators
- Greater freedom to withdraw cash when convenient
- Reduced worry about unexpected ATM costs
Take Control of Your Card Anytime
What happens if you misplace your debit card after business hours? Many members immediately think they need to call the Contact Center for assistance.
However, Online and Mobile Banking offer self-service card management tools that put control directly in your hands.
Using Card Management features, you can temporarily block your card if it's misplaced, then turn access back on once it's found. This added flexibility allows you to take action immediately instead of waiting until Contact Center hours.
Benefits of self-service card management:
- Temporarily block card access when needed
- Restore access once your card is located
- Manage your card anytime, day or night
- Gain peace of mind without waiting for assistance
Banking Designed Around You
At KCU, we're committed to creating a banking experience that's convenient, flexible, and easy to navigate. Through the CO-OP ATM network, Peak Account ATM fee reimbursements, and self-service card management tools in Online and Mobile Banking, you have more ways to access your money and manage your accounts on your schedule.
Ready to Learn More?
- Explore the CO-OP ATM network and discover ATM locations near you.
- Learn whether a Peak Account is right for your banking needs.
- Log in to Online or Mobile Banking to explore card management features.
Insured by NCUA.
July 21, 2026