We Hear You and We’re Delivering!
At Kitsap Credit Union, we’re always looking for ways to make your banking experience smoother, faster, and more convenient. You’ve shared your feedback—and we’ve listened. From new digital tools to reduced fees, these updates are designed to help you bank your way, wherever life takes you.
Manage Your Certificates Anytime, Anywhere
Want to manage your current certificates on your own time? Our new Certificate Management Tool, available in Mobile Banking, reflects our ongoing commitment to providing efficient, member-friendly banking solutions.
Key Benefits:
Smarter, Faster Online & Mobile Banking
We’ve made important upgrades to Bill Pay and our Mobile Banking platform to help you stay connected to your finances with less effort.
We’ve also made changes to our Courtesy Pay and NSF (Non-Sufficient Funds) fee structure to better support you during financially challenging moments.
For a list of all account and services fees visit: https://kitsapcu.org/personal/account-and-service-fees/.
We’re Growing with You
Every update we make comes from one goal: helping you bank with confidence, ease, and flexibility. Whether it’s new digital tools, lower fees, or easier access to your money, we’re proud to continue growing alongside you — because together, it’s possible.
Manage Your Certificates Anytime, Anywhere
Want to manage your current certificates on your own time? Our new Certificate Management Tool, available in Mobile Banking, reflects our ongoing commitment to providing efficient, member-friendly banking solutions.
Key Benefits:
- Ease of Use: A simple, user-friendly interface makes online management of your certificates a breeze.
- Flexibility: Modify your certificate settings on the maturity date or up to 10 days afterward.
- 24/7 Access: Manage your certificates anytime, anywhere through your mobile banking account.
Smarter, Faster Online & Mobile Banking
We’ve made important upgrades to Bill Pay and our Mobile Banking platform to help you stay connected to your finances with less effort.
- Our Bill Pay Upgrade offers a faster, simpler experience for managing your bills online.
Have questions? Check out our helpful Bill Pay Upgrade FAQs for guidance. - Our Mobile Banking upgrade modernizes and streamlines your digital experience, making it easier than ever to check balances, deposit checks, and manage your cards—even while traveling. Visit our Mobile Banking FAQs for easy how-tos and troubleshooting tips.
We’ve also made changes to our Courtesy Pay and NSF (Non-Sufficient Funds) fee structure to better support you during financially challenging moments.
- Courtesy Pay fees are now reduced from $32 to $29
- NSF fees have been lowered from $32 to just $14
For a list of all account and services fees visit: https://kitsapcu.org/personal/account-and-service-fees/.
We’re Growing with You
Every update we make comes from one goal: helping you bank with confidence, ease, and flexibility. Whether it’s new digital tools, lower fees, or easier access to your money, we’re proud to continue growing alongside you — because together, it’s possible.
November 10, 2025