Visa Benefits

Whether you’re shopping online, travelling abroad, or earning rewards for your regular spending habits, Kitsap Credit Union offers the flexibility, security, and world-wide acceptance that you expect from Visa and combines it with a series of benefits that put you first:

Roadside Dispatch
Available for all KCU cardholders, Roadside Dispatch® arranges for a reliable tow operator or locksmith to assist Visa cardholders. Rates are pre-negotiated and billed to the cardholder's Visa card. For a set price per service call, the program provides standard towing up to five miles, tire changing, jump starting, lockout service, fuel delivery, and standard winching. Members can call 1-800-847-2869 to use the service. The current fee for a standard service call is $79.95, with additional fees for mileage over five miles and certain winching services.

Extended Warranty Protection
Available for all KCU cardholders, Extended Warranty Protection extends the U.S. manufacturer's warranty of three years or less for eligible items purchased with the covered account. Warranties of one to three years are extended up to one additional year, while warranties of less than one year are doubled. There is a per claim maximum of $10,000 and a per cardholder maximum of $50,000. Cardholders can register eligible products and file claims online at Visa’s website, with information stored in a database accessible 24/7. 

Travel Accident Insurance
Travel Accident Insurance offers up to $400,000 in accidental death and dismemberment coverage for all KCU Cardholders, effective from July 1, 2019, or the card issuance date. Coverage is automatic when the entire Common Carrier fare is charged to the card, extending to the cardholder's spouse and dependent children. Benefits are paid for specific accidental injuries occurring during a covered trip, including 100% of the principal sum for loss of life, both hands or feet, or sight in both eyes. Exclusions include losses from sickness, suicide, war, and non-fare-paying travel. Claims must be reported within 20 days. For additional details, see VisaOnline.com.

Purchase Security
Available for all KCU cardholders, Purchase Security can replace, repair, or reimburse eligible purchases up to the total purchase price for items paid for with their covered account if the item is stolen or damaged within the first 90 days of purchase. Issuers can select coverage levels of $1,000 or $10,000, with named peril coverage up to $500 per claim for specific incidents. Cardholders must call the Benefit Administrator at 1-888-221-3289 within 60 days of damage or theft.

Dovly Uplift
Available for all KCU cardholders, Dovly Uplift™ helps fix, manage, and maintain your credit score, which can impact your ability to buy a house or a car and save money on everyday expenses like auto insurance. You can access Dovly by registering your card number at Dovly.com. 

Sofar Sounds
Available for all KCU cardholders, Visa collaborates with Sofar Sounds to offer cardholders access to live music experiences. Sofar Sounds provides presale access to purchase tickets, free tickets with the purchase of one or more tickets for select events, access to curated live music shows in select cities, and free virtual performances. Visit Sofarsounds.com to take advantage of these benefits. 

Visa Concierge
Exclusively available for Visa Signature Cash Back cardholders, Visa Concierge offers personal assistance 24/7 for travel, dining, and entertainment requests. Visa Signature Concierges can help with travel plans, restaurant reservations, event tickets, gift delivery, and other lifestyle requests. Most tasks are completed within 24 to 48 hours. Users can call (800) 953-7392 or (630) 350-4551 (outside the USA).

Travel Emergency Assistance Services
Exclusively available for Visa Signature Cash Back cardholders, Travel Emergency Assistance Services offer pre-trip assistance, medical referral assistance, emergency transportation, emergency messaging service, prescription assistance, valuable document delivery, legal referral assistance, emergency ticket replacement, lost luggage locator service, and emergency translation service. These services are provided on a best-efforts basis and may not be available due to time, distance, or location. Cardholders can call the toll-free, 24-hour Benefit Administrator line at 1-800-992-6029 or collect at 804-673-1675 if outside the United States.

Troon Rewards
Exclusively available for Visa Signature Cash Back cardholders, Troon Rewards is a loyalty program offering discounts on merchandise and golf fees at over 150+ resorts and daily-fee courses worldwide. Cardholders receive complimentary Troon Rewards Silver Status or an upgrade to Gold for existing members, providing a 10% discount on golf fees, merchandise, and instruction. See Troon.com/rewards for more details!