• Kitsap Credit Union FAQ

    • What is a credit union?

      A credit union is a cooperative financial institution that is owned and controlled by its members. Credit unions differ from banks and other financial institutions in that the members who have accounts in the credit union are the owners of the credit union - there are no external shareholders. Profits from the operations of a credit union are distributed to members in the form of dividends.

      The basic services of a credit union are to offer savings accounts and loans to members. For more information, watch the fun video below!

    • Who owns a credit union?

      Credit unions are owned by their members, while banks are owned by the shareholders. 

    • How do credit unions differ from banks?

      The biggest difference is that credit unions are not for profit. We are owned by and operated for our member-owners, those who have accounts at the credit union, and that’s why we make decisions based on what’s best for the membership.

      Kitsap Credit Union was founded on the principles of people helping people. In addition to providing the products and services you need, we believe in helping people achieve more financially, socially, and as a community. As a local co-op, dollars you deposit, and loans you repay, directly benefit the local community.

      For additional details about choosing a credit union, check out the video below.

    • Can anyone join the credit union?

      Kitsap Credit Union is a community credit union, serving those who live, work, worship, or attend school in Washington State, and their immediate family members. Once you become a member of our credit union, you can always remain a member – no matter where you work or live. We believe in our four core values to help you have the best financial experience possible:

      • Integrity
      • Responsibility
      • Collaboration
      • Authentic

    • What are some advantages of being a member of a credit union?

      There are many benefits to being a member of Kitsap Credit Union:

      1. Members first. Our biggest advantage is that we put our members on the first place and treat them as a big part of our credit union.
      2. Better rates. We offer lower interest rates on loans and higher savings rates.
      3. Lower fees. Our fees are low for transferring money and overdraft.
      4. Great customer service. Our members are our main priority. That’s why we always work our best to make our members happy.
         

    • Are you a full service financial institution?

      Yes! Kitsap Credit Union is a full-service financial institution that offers a wide range of personal and business financial products as well as account access tools so you stay in control of your accounts. 

      To view the different products for personal and business accounts, just navigate to our website and click on the Personal or Business tabs near the top of the page.

    • Why aren't credit unions insured by the Federal Deposit Insurance Corp. (FDIC), like banks and thrifts?

      Credit unions are insured by the National Credit Union Share Insurance Fund managed by the National Credit Union Administration, which is a federal government agency that charters and supervises credit unions.

    • What is your contact information?

      For all the ways to contact us, visit: https://www.kitsapcu.org/contactus/

    • What is your mailing address?

      For all  branches and departments or to mail your check/money order loan or Visa payments, please use the following mailing address:

       Kitsap Credit Union
       P.O. Box 990
       Bremerton, WA 98337-0230

      For overnight deliveries using FedEx or UPS ONLY please use the following address:

      Kitsap Credit Union
      155 Washington Ave
      Bremerton, WA 98337

      Deliveries are possible from 9am-5pm Monday through Friday.

       

    • What is your phone number?

      Our phone number is 1-800-422-5852 or (360) 662-2000 and our Member Specialists are available 24 hours a day. This number also provides you access to our 24 hour Phone Banking, the automated account information system and the option to report your Kitsap Credit Union debit or credit card as lost or stolen anytime.

    • How is a credit union governed?

      Much like the FDIC governs what happens at a bank, NCUA is the federal regulator for Kitsap Credit Union and oversees the management of the federal deposit insurance fund.

      On the local level, Kitsap Credit Union is governed by its Board of Directors, who serve and represent the best interest of the members. Every member, regardless of the amount in their account, can cast a vote to elect the credit union’s board members.

    • Are your Board of Directors Paid?

      In January 2018, Kitsap Credit Union established a Compensation Policy to provide reasonable compensation for its Board of Directors and Supervisory Committee members as allowed by Washington law and KCU bylaws. 

      For more information, visit our Board of Directors web page.

       

      Not yet a member?

      Learn more About KCU.

    • How can I attend the Annual Meeting?

      The 2025 Annual Meeting will be held virtually on Monday March 31st, 2025 at 6:30pm. For an agenda and meeting notes, visit the Annual Meeting page.

       

       

    • How do you invest in the community?

      With our credit union's long history of working with the community and local charities, we understand the larger demands necessary to help our neighbors. To help focus our mission of giving back to our communities, Kitsap Credit Union launched the KCUCares Foundation in 2019. For information and details on our efforts to make an impact, visit the KCUCares page.

    • Where can I get information about career opportunities?

      Kitsap Credit Union is a great place to work! Please find which positions are currently open on our Career Opportunities page.

       

      Looking to start your career at Kitsap Credit Union?

      At Kitsap Credit Union, our service mission is to empower all employees to provide an exceptional experience to every member, one interaction at a time. We pride ourselves on our great work environment and benefits.

      Learn more about starting a career with us on our Careers page, and see what the Benefits and Perks we have to offer.

       

      Ready to apply?

      Once you have reviewed our current open positions, click on the Apply Now button to complete our online application to join our dynamic team.

      If you need assistance with the application process, please call 360-662-2124.